Redirect Virus – How to Remove Virus?

31 Redirect is a browser redirect program which is presented as a useful application that allows you to listen to the radio, informs you of local weather, gives access to news, and provides quick links to YouTube, Amazon, Gmail, Yahoo!, YouTube, Twitter, and Instagram. On top of that, it comes equipped with a search engine and is absolutely free, so installing it may certainly seem like a good idea. But you need to be aware that it was mainly created to bring profits to its developers – everything else is secondary and you’re forced to deal with lots of unnecessary problems if you let it infiltrate the system.

You start getting redirected to all the time and your homepage and New Tab page are changed to this site as well. Sponsored links appear in place of normal results when you use search engines such as Google, Yahoo!, and Bing, and the ridiculous amount of advertisements floods your browser, overloading CPU and RAM, and leading to slowdowns and crashes. This last part allows the creators of this malware to make money, as ads generate web traffic, but, as you can see, you’re getting the short end of the stick in this situation.

Adding to the above, your personal data like browsing history, search history, download history, IP address, passwords, home address, phone number, and credit card details gets collected and transferred to different third parties, which puts your online accounts, bank accounts, and digital wallets at risk of being overtaken. So keep browser redirect programs such as away from the computer by reducing your visits to dubious sites, not installing browser extensions and plugins offered by them, not downloading files and torrents from them, and by using a Custom installation to put new software on the PC. If you do all that, everything should be alright with it.

Common symptoms of browser hijacker

  • hijacker may change your default browser homepage, default search engine, new tab pages, bookmarks and browser settings
  • Multiple redirects to suspicious third-party websites
  • may modify browser security settings
  • You’re getting pop-up ads or banner ads while surfing even trusted websites
  • may modify your browser shortcuts
  • You’re not able to manually undo changes made by
  • Your browser is slowing down or even crushing
  • may disable browser updates
  • You may discover suspicious browser toolbars, expansions or plug-ins
  • You can’t launch some of legitimate programs (e.g. Adobe Photoshop, Microsoft Office)
  • Your Internet connection is slowing
  • Unwanted free games can be installed on your computer without your permission
  • Sluggish PC performance, system errors and crushes

Potential sources of threat

  • “Bundling” to freeware or sharefree software, including video and audio converters, video players and video streaming programs, download helpers etc.
  • Malicious browser expansions and toolbars
  • Compromised websites which offer different digital downloads or infect victims’ computers with malware and adware
  • Fake alerts claiming that you need to update a software, Flash Player, Java, FLV Player or your browser
  • Malicious attachments and download links in unknown emails
  • Downloads from P2P-networks, torrent-trackers and sharing resources

Remove from your PC

You can easily remove browser hijacker from your system using one of the effective anti-malware tools listed below, or you can follow our detailed step-by-step manual removal guide.

Part 1. Remove Automatically

Restart your computer in Safe Mode with Networking. You can find step-by-step instruction here on our website – “How to start Windows in Safe Mode with Networking”.

If you have an antivirus software running on your computer, please check for its updates and scan your system. If the problem still persists, download and install one of the recommended anti-malware tools to automatically remove and other malware threats from your PC.

Download and install one of the recommended anti-malware tools to automatically remove and other malware threats from your PC.

Quick Removal with Plumbytes Anti-Malware

1. You should download Plumbytes Anti-Malware installer to scan your computer for any malware or adware that might infected your computer. Plumbytes Anti-Malware is a trusted software that can detect and remove most of security threats, including adware, ransomware, PUPs, trojans, worms and rootkits.


2. Double-click the downloaded “antimalwaresetup.exe” installation file to launch it.

Plumbytes Installer

3. Click “Install” button to start the installation process. The setup wizard will automatically start to download necessary program files to your computer. Once download completed, Plumbytes Anti-Malware will be automatically installed on your computer. The entire installation process takes only 2-3 minutes.

Plumbytes Installation

4. Once installed, Plumbytes Anti-Malware will automatically update its antivirus signatures database and then start smart system scan to detect all malware, adware, spyware and other security threats.

Plumbytes System Scan

5. You will see the detailed list of security threats and potentially unwanted applications detected on your PC. Click “Remove Selected” button to clear your PC from malicious files, adware and potentially unwanted applications.

Plumbytes Detections List

If you want to purchase Plumbytes Anti-Malware license key, you can apply PLUMNGZ250 coupon code in order to get a 50% discount.

Double-Check Your PC with SpyHunter 4 Anti-Malware

6. You can double-check your computer with SpyHunter 4 Anti-Malware in order to remove any leftover malware and adware traces. SpyHunter is considered as one of the best and most effective anti-malware tools today. Click the button below to download SpyHunter installation package.


7. Double-click the downloaded “SpyHunter-Installer.exe” file to start the installation process.

Spyhunter Anti-Malware Installer

8. When the installation starts, the Setup Wizard will offer a few options and settings that you may want to configure. We recommend just clicking “Next” button to accept the default application settings. You can check out our detailed SpyHunter 4 Anti-Malware Setup & User Guide which can help you to go through the installation process and provide important information about malware scans and program settings.

Spyhunter Installation

9. Once the installation completed, SpyHunter 4 will automatically update antivirus database and latest virus definitions. Next, SpyHunter 4 Quick Scan will automatically check your computer for any malware, adware, spyware and other security threats.

Spyhunter Scan Started

10. You will see the detailed list of viruses and potentially unwanted applications detected on your PC. Click “Next” button to clear your PC from malicious files, adware and PUPs.

Spyhunter Scan Results

Alternate Recommended Anti-Malware Tools

The following awesome full-scale anti-malware products also have proved their effectiveness against all types of malware and adware. However, some of these anti-malware programs don’t provide a free trial version, and you’ll have to purchase a license key in order to clean your computer from the detected malware and PUPs.

1. HitmanPro.AlertDownload | Our Review – 30-Day Free Trial

2. Malwarebytes Anti-Malware Download | Our Review – 14-Day Free Trial

3. Emsisoft Anti-MalwareDownload | Our Review – 30-Day Free Trial

4. WiperSoft AntispywareDownload | Our Review

5. OSHI Defender AntiMalwareDownload | Our Review

Part 2. Remove Manually (Removal Guide)

Notice: Manual removal guide is recommended to experienced computer users. Incorrect modifications introduced into the Windows operating system, Windows Registry or browser settings may result in serious system fails or software errors.

We’ve created this step-by-step removal guide to help you manually remove and other similar security threats from your computer. Please carefully follow all the steps listed in the instruction below. We’ve attached detailed screenshots and video guides for your convenience. If you have any questions or issues, please contact us via email, create a public forum question or contact us using online contact form. Please add your comments and suggestions to this guide below.

Remove Unwanted Programs from Windows

STEP 1: Remove Unwanted Programs in Control Panel

You can easily uninstall potentially unwanted applications using “Programs and Features” tool in the Windows Control Panel.

Press Windows + R keys and type appwiz.cpl into the Open: field. Click OK button.

Run Programs and Features Windows 10

Guide for Windows 10, 8, 8.1 and 7 versions

Click Uninstall a program link in the Programs section.

Control Panel Windows 10

Sort the installed programs by “Installed On” date to find recently installed applications. Select the entry for the program you want to remove and click Uninstall button.

Programs and Features Windows 10

Confirm the removal and wait until the program is finished uninstalling.

Guide for Windows XP

Go to Add or Remove Programs tool in the Control Panel.

Control Panel Windows XP

Sort the installed programs by Date Last Used to find recently installed applications. Select the entry for the program you want to uninstall and click Remove button.

Add or remove programs Windows XP

Click Remove button to confirm the removal. Wait until the program is finished uninstalling.

STEP 2: Clean Windows Registry

It’s strongly recommended to clean your Windows Registry in order to remove all entries and registry keys associated with malware or adware. Windows Registry contains all the settings and information for the software applications and user accounts in your Windows operating system. You need to launch Registry Editor utility to make changes to registry.

Apart from this manual instruction, you can try to use the CCleaner Professional program which described below in our guide. This effective program helps to clean and fix Windows Registry.

Guide for Windows 10, 8, 8.1, 7 and XP versions

Press Windows + R and type Run regedit or regedit.exe into the Open: search field. Click OK button or press Enter key.

Run Registry editor Windows 10

Click Yes button in the User Account Control window to allow the Registry Editor to make changes.

User account control Registry editor Windows 10

When you open the Registry Editor for the first time, you’ll see a treeview on the left-hand side that contains all of the registry keys with values and data on the right-hand side.

Registry editor Windows 10

Once Registry Editor is opened, you need to find and remove registry keys and values created by malware or adware.

Press Ctrl + F (or go to Menu –> Edit –> Find) to open the Find bar.

Look up the name of the malware or adware affecting your PC and type it into “Find what:” text box. Check all checkboxes and then click Find Next button.

Search in Registry editor Windows 10

Right-click on the located registry entry and click Delete from the context menu. Repeat this process for each of the registry entries associated with malware.

Delete entry Registry editor Windows 10

Click Yes button in the confirmation window.

Confirm delete entry Registry editor Windows 10

Click Start button Windows 10button, go to Power icon and click Restart.

Restart Windows 10

STEP 3: Remove Malware from Task Scheduler

Among a wide variety of adware viruses there are some unwanted programs which don’t change the settings of your browser (home page, search engine etc.), don’t add malicious extensions and don’t appear in browser shortcuts or Windows Registry. However, this fact does not prevent such unwanted applications from showing you tons of pop-up ads, launching your web browser without your consent and redirecting you to unknown third-party websites. The most interesting thing about this type of malware is that these PUPs typically aren’t detected by anti-virus and anti-adware tools through adding some special instructions (“tasks”) in the Task Scheduler of your Windows operating system. So, you should manually find and delete all the tasks created by the malware.

Guide for Windows 10, 8, 8.1 and 7 versions

First, press Windows + R keys to open the Run Dialog Box. Type taskschd.msc command and click OK button or press Enter key.

Run Task Scheduler

You will see a Task Scheduler window.

Task Scheduler

Expand the tree in the left hand pane and left-click the Task Scheduler Library.

Task Scheduler Library

Go to the list of files and tasks in the central pane of Task Scheduler window. Left-click the first task in the list to check its properties. Below you will see general properties of this task.

Next, go to the Actions tab. Check out the information in Start a program line. If you find something like “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe hxxp://website” or “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe website” in the Details, immediately delete this task from Task Scheduler.

Task Action

In order to eliminate the malicious task, right-click the task and select Delete option.

Task Delete

Click Yes button in the confirmation window.

Task Delete Confirmation

Go through the remaining tasks the same way. Remove the suspicious tasks from your Task Scheduler.

Notice: If you aren’t sure that “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe hxxp://website” or “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe website” can be malicious or not, you can check the status of the website on our website or using search engine.

Once you finished the cleaning process, simply exit Task Scheduler window.

To Tab Menu

Remove NAMEm Web Browsers

If your default homepage or search engine page has been changed without your permission, or you’re having problems with multiple redirects or annoying pop-up and context ads, your PC is infected by browser hijacker or adware. We strongly recommend you to restore your browser to default settings and clean your browser shortcuts. This step-bystep guide will help you to get rid of any browser hijacker or adware (including malicious browser extensions, plug-ins or toolbars).


Removal Instructions for Google Chrome

STEP 4: Restore Google Chrome to Default Settings

You should restore your Google Chrome browser to default settings in order to get rid of browser redirects, pop up ads or other adware infection. All of your stored bookmarks and passwords will stay safe.

Open the Google Chrome browser and click Menu Google Chrome Main Menu Button icon in the upper-right corner of the page. Go to the Settings menu.

Google Chrome Main Menu

Scroll to the bottom of the chrome://settings page

Google Chrome Menu Settings

And click the Advanced.

Google Chrome Settings Advanced

Next, scroll to the bottom of the page once more and click Reset button.

Google Chrome Settings Advanced Reset

Click Reset button in the confirmation window opened.

Google Chrome Settings Advanced Reset Confirm

To Tab Menu

STEP 5: Fix Hijacked Google Chrome Browser Shortcuts

In some cases, browser hijackers may infect shortcuts on your desktop, start menu and task bar in order to cause multiple browser redirects to third-party websites or to show you annoying pop up ads, or even to display fake security alerts. Browser hijackers can do this by adding some extra information to the existing browser shortcuts on your PC. That’s why you need to manually check browser shortcuts to protect yourself from browser hijackers and other adware.

In addition to this manual instruction, below you can find a free and lightweight Shortcut Cleaner utility that can automatically fix hijacked browser shortcuts.

We’ve provided a detailed guide for Google Chrome browser below. However, you can feel free to use this instruction for Mozilla Firefox, Internet Explorer, Opera and other browsers too.

Right-click the web browser shortcut and select Properties option.

Shortcut Google Chrome

If the infected shortcut is pinned at your taskbar, right-click the icon and choose Google Chrome. Next, right-click Google Chrome and select Properties option. Then left-click the selected Properties to proceed.

Taskbar shortcut properties Google Chrome

Go to Shortcut tab. Carefully check Target field (path to executable file). This path line must end with executable file (.exe) of your browser, nothing else. If Target field ends with .bin, .url or any other file extension, it means that your browser shortcut is hijacked by malware.

Shortcut properties Google Chrome

Below you can find the default paths to executable files of web browsers.

If you detected that browser hijacker had modified the path to executable file, simply remove all unnecessary entries at the end of Target path field. On Shortcut tab, carefully check the Target field and delete malicious [Unknown URL] entry at the end of the system path.

You should also check and modify all other browser shortcuts that can be found in Windows Start Menu, Desktop and Taskbar.

To Tab Menu


Removal Instructions for Mozilla Firefox

STEP 4: Restore Mozilla Firefox to Default Settings

You should restore your Mozilla Firefox browser to default settings in order to get rid of browser redirects, pop up ads or other adware infection. All of your stored bookmarks and passwords will stay safe.

Launch Mozilla Firefox browser. Click Menu Main menu button Mozilla Firefoxicon in the upper-right corner of the page. Next, click Help Menu Help menu button Mozilla Firefoxicon below.

Main menu Mozilla Firefox

From the Help Menu list, select Troubleshooting Information option. You may also type about:support in Mozilla Firefox address bar to bring up Troubleshooting Information page.

Help menu Mozilla Firefox

Click Refresh Firefox… button in the dialog window.

Refresh settings Mozilla Firefox

Click Refresh Firefox button in the confirmation window.

Confirm refresh Mozilla Firefox

STEP 5: Fix Hijacked Mozilla Firefox Browser Shortcuts

Please follow the steps described in Step 5 of this guide for Google Chrome browser.

To Tab Menu

Internet Explorer

Removal Instructions for Internet Explorer

STEP 4: Restore Internet Explorer to Default Settings

You should restore your Internet Explorer browser to default settings in order to get rid of browser redirects, pop up ads or other adware infection. All of your stored bookmarks and passwords will stay safe.

Launch the Internet Explorer browser. Locate and click Tools Menu Main menu button Internet Explorericon in the upper-right corner of the page. Go to Internet options menu.

Main menu Internet Explorer

Go to Advanced tab and click Reset… button below.

Advanced internet options Reset Internet Explorer

In the Reset Internet Explorer Settings window, check the Delete personal settings check box and click the Reset button.

Confirm Reset settings Internet Explorer

Next, click Close button in the confirmation box.

Close Reset Internet Explorer settings

Once the task is complete, Internet Explorer will ask to restart your computer. Do NOT hurry to restart your PC! Prior to the restart of computer, you need to clean your Windows Registry and clean web browser shortcuts.

Restart computer Internet Explorer

STEP 5: Fix Hijacked Internet Explorer Browser Shortcuts

Please follow the steps described in Step 5 of this guide for Google Chrome browser.

To Tab Menu


Removal Instructions for Microsoft Edge Browser

STEP 4: Restore Microsoft Edge to Default Settings

You should restore your Microsoft Edge browser to default settings in order to get rid of browser redirects, pop up ads or other adware infection. All of your stored bookmarks and passwords will stay safe.

Launch your Microsoft Edge browser. Click Menu Main menu button Microsoft Edgeicon in the upper-right corner of the page. Go to the Settings option.

Main menu Microsoft Edge

Next, click Choose what to clear button to clear all browsing data.

Settings Microsoft Edge

Check all checkboxes in this window and then click Clear button.

Clear settings Microsoft Edge

Press the Windows logo key + X (or right-click on the Start button Windows 10) to open Start Menu. Select Task Manager option. Go to Processes tab and select Microsoft Edge line. Right-click on the found Microsoft Edge and select Go to details option in the properties window.

Task manager Microsoft Edge

Scroll the next window and locate MicrosoftEdge processes. Right-click on one of the MicrosoftEdge processes and select End task option.

End task Task manager Microsoft Edge

Click End process button in the confirmation window. Repeat this process and shut down other running MicrosoftEdge processes in the Task Manager.

Confirm end process Microsoft Edge

To Tab Menu


Removal Instructions for Opera Browser

STEP 4: Remove Adware from Opera Browser

Unfortunately, there is no special option provided in Opera settings in order to restore this browser to default. However, it’s quite easy to clean your Opera browser from annoying redirects, pop up or any other adware using the following instruction.

Open your Opera web browser. Click Menu Main menu button Opera icon in the upper-left corner of the page. Go to About Opera option.

Main menu Opera

Copy the Profile and Cache path lines one after another. (Highlighted in yellow in the screenshot below).

About Opera

Open Windows Explorer and search the copied paths of Opera Stable program folders. You can also manually locate these two program folders stored on your local hard drive.

Close your Opera browser and then delete all files and subfolders in two located Opera Stable program folders. Only this way Opera browser can be 100% cleared from all traces of adware and browser redirects.

We’ve provided two detailed screenshots below for your convenience.

Profile folder

Delete Profile folder Opera

Cache folder

Delete Cache folder Opera

STEP 5: Fix Hijacked Opera Browser Shortcuts

Please follow the steps described in Step 5 of this guide for Google Chrome browser.

To Tab Menu

Part 3. Useful Free Utilities for Our Manual Guide

The following small and free applications can help you to execute some of the important tasks which are described in our manual malware removal guide.

RKill – Stops Malicious Processes


If you can’t manually find and terminate malicious processes in the Task Manager, you can download a free Rkill utility by BleepingComputer that stops known malware and adware processes so that your anti-malware software can normally start and run, and remove all traces of malware infections. RKill doesn’t delete any system files, this application only stops a malicious running process. Once RKill finished its execution, you should immediately scan your computer with one of the anti-malware tools listed above.


To Tab Menu

CCleaner Professional – Cleans Windows Registry 

CCleaner Professional

CCleaner is an award-winning PC optimization tool that allows to fix Windows Registry errors, clean your computer from unused system and browser files, erase cookies and your browsing history and significantly improve your computer’s overall speed and performance. CCleaner Professional comes with a free 14-day trial version.


To Tab Menu

Shortcut Cleaner – Cleans Hijacked Browser Shortcuts

Shortcut Cleaner

If you can’t manually fix your hijacked brower shortcuts, you can download a free Shortcut Cleaner program by BleepingComputer that checks your Windows shortcuts and cleans them so that your browser doesn’t redirect to unwanted websites or display pop-up ads. Shortcut Cleaner is also able to clean hijacked Windows registry entries associated with known browser hijackers.


To Tab Menu

Part 4. How to Prevent Browser Hijacking?

If you want to prevent further irritating browser redirects and adware infections,
please read and follow the common PC security tips below. These general tips will help
to protect your computer against most adware, spyware and malware threats.

Follow These Simple Security Tips

  • Most of browser hijackers typically come bundled with legitimate software. Carefully read all the fine print about what you might be installing with the downloaded software. Opt out of installing the unwanted bundled freeware;
  • Always select Custom/Advanced option for the type of installation, carefully check every installation step and pay attention to checkboxes;
  • Don’t click on suspicious pop-up ads and banner ads;
  • Keep your web browser up to date;
  • Protect your web browser with a strong password;
  • Keep browser extensions and plug-ins up to date;
  • Install trusted antivirus and firewall software. Set up daily automatic updates of antivirus databases;
  • Keep the automatic updates of your operating system on;
  • Avoid suspicious and untrustworthy websites;
  • Avoid unexpected and spam emails. Don’t open attachments from strange-looking unknown emails and don’t click any links in such messages;
  • Always scan all downloaded files for malware. Check files on your USB flash-drives or external HDDs.

(Optional) Use Adblock Plus Extension

If you’re tired of intrusive adware infections, we recommend to install a free Adblock Plus extension for your browser. This small and effective tool can help you forget about annoying ads and browser hijackers.

Adblock Plus

Adblock Plus is a popular FREE open-source ad-blocking browser extension. About 20 million PC users use Adblock Plus on a daily basis. Adblock Plus does a great job filtering out online ads, including pop-ups, banners, browser redirects, adware and more. Adblock Plus also blocks most tracking tools which usually track your surfing activity and browsing history during each browsing session.

Just visit website and click “Install” button. Once you install Adblock Plus for your favorite browser, you can customize this extension to fit your personal browsing needs.eds.


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